Office 2016 Mac Skip Sign In

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Office 2016 Mac Skip Sign In Microsoft
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Office 2016 include applications such as Word, Excel, PowerPoint, and Outlook. They’re available as a one-time purchase for use on a single PC. Microsoft 365 plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use. While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user. A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. Support for Office 2016 for Mac ended on October 13, 2020. All of your Office 2016 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. Upgrade to a newer version of Office.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to activate or sign in to any of the Microsoft Office 2016 applications after you install the version 15.33 update, you receive a blank authentication screen. Additionally, you may see any of the following symptoms.

Symptom 1

The following issues occur in the Unified Logging Service (ULS) log:

The server has redirected to a non-https URL.
Errors occur in Azure Active Directory Authentication Library (ADAL) authentication.

To locate the ULS log, open Finder and browse to the following path:

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~/Library/Containers/com.microsoft.<Application>/Data/Library/Caches/Microsoft/uls/com.microsoft.<Application>/logs

Note <Application> represents the name of the application that you are troubleshooting.

Symptom 2

You notice that in an HTTP trace, the server response includes multiple WWW-Authenticate headers, such as the following:

WWW-Authenticate: Negotiate

WWW-Authenticate: NTLM

Cause

The symptoms occur for the following corresponding reasons:

Cause for symptom 1

Starting from Office 2016 for Mac version 15.33, unsecured endpoint traffic is blocked in authentication flows.

Cause for symptom 2

Starting from Office 2016 for Mac version 15.33, the authentication method no longer selects NTLM authentication when multiple WWW-Authenticate headers are present in the response. The issue occurs when the selected authentication method is unsuccessful.

Resolution

Resolution for symptom 1

Configure all authentication endpoints to use the Secure Sockets Layer (SSL) protocol.

Resolution for symptom 2

Mac Office 2016 Update

Install the September 2017 update for Office 2016 for Mac version 15.38.

Ms Office 2016 Mac

More Information

More information for symptom 1

The resolution applies when you use Microsoft Active Directory Federation Services or non-Microsoft federation solutions.